Membership Coordinator
Well done, good choice. Maybe performing in front of the crowd is
not quite your thing, but you are very keen to help the chapter?
This role is absolutely pivotal to the success of the
chapter. Get it right and you are looking at growth of
50%.
- Besides the description in the
manual, what does the MC need to do?
COMMUNICATION outside the meeting. This is SUCH a big deal. And
probably not mostly on email. You are part of a team, dealing
with all sorts of issues, some clear cut, and some very
touchy-feely human issues. The latter are NOT best dealt with on
email, especially when it involves telling something they don't
want to hear.
- Plan all the committee meetings
There are supposed to be at least six in the coming half
year. We propose that you schedule an extra six small ones to
deal with new member applications. You should also be realistic
about how long these meetings take. A rushed 15 minutes at the
end of the normal meeting multiplied by six equals 1.5 hours for
the entire six months.
Are you seriously trying to run a chapter for six months with
ninety minutes of meetings? We doubt it very much.
So you must schedule all the meetings AND make sure every
committee member knows when they are committed AND send out the
reminders two weeks in advance AND not get sloppy in the second
three months because your enthusiasm is waning.
- Discipline in the first three weeks
There are other blog posts explaining why discipline is
critical. How the CD and team come across in the first three
weeks sets the tone for the coming semester. Ultimately YOU are
supposed to send out the warning letters, so before the start,
get them all planned out, have the process absolutely understood
in your head, make sure that if any members question about why
for example, member X is on two warnings, that you are giving
consistent answers to every enquiry.
- Three strikes....
You need to decide before the first meeting of the semester
whether the quality of the record keeping you have inherited
from your predecessor is good enough to maintain, or should you
start again? What this means in whether you stand up at the
first meeting and say "The lack-of-attendance slate is wiped
clean, you are all on zero strikes" or whether you say "Several
of you have had warnings issued, and the six month windows that
these warnings relate to are continuing".
If you are doing the latter, you have to be absolutely confident
that you records are correct. Having said all these warnings,
this is still how it should be done.
- The work load
It comes up again and again that the MC resents the work
they have to do, yet they refuse to ask for help. Our regional
director is Laura Hurren, and her excellent advice was simply
"Use the membership Committee members". Of course, the load
shared between four people is easily manageable! But are you
skilled enough to manage a team?
There is more to say about this role. Much of this
role is behind the scenes, much of it is information
processing and communication, so if you are not good at
these two skills, GET SOME HELP. Talk to the CD and ST,
they should be willing to share the load and think of
ways of getting the job done more easily.
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